PPA Webinar Series: Handling Social Media Reviews – Preparing for the Heating Season
- November 6, 2018
9:00 am - 10:00 am
Thanks to the power of social media, a company’s brand is in the hands of its consumers now more than ever before. A cold snap can mean chaos for you and creates the perfect environment for customers to reach out to you on social media (especially if they can’t get through on your phone lines), and the consequences of angry reviews can be devastating.
Join social media expert, Olivia Mastromonaco, of Warm Thoughts Communications, as she breaks down the steps to navigate negative reviews and crisis situations. Learn the best way to put out fires, foster customer loyalty, create customer advocates for your company, and turn a “horror story” into “happily ever after.”
Olivia Mastromonaco, Warm Thoughts Communications
You can sign up for the waiting list here